Privacy Policy

Alpine Property Portfolio Ltd is committed to protecting and respecting your privacy.

This policy explains how we use any personal information that you provide to us through our website. Please read it carefully.

This Privacy Policy governs how Alpine Property Portfolio Ltd collects, uses, protects and discloses information collected from you when you use www.alpinepropertysearch.com (“the site”).

www.alpinepropertysearch.com is owned and operated by Alpine Property Portfolio Ltd. This privacy policy applies to the Site. We are committed to safeguarding the privacy of your data. For the purposes of the GDPR, Alpine Property Portfolio Limited is the “controller” of personal data we hold about you.

The Site’s main activity is to advertise our mandates for properties for sale. This Policy relates to the personal data that you give to us or that we collect about you from the Site.

GDPR
We will comply with the General Data Protection Regulation (GDPR) when dealing with your data.

  • Information you provide to us and how we use it

We collect information you give to us when using our Site if:

–          you provide personal information while searching for a property, saving a property search and setting up a property alert or enquiring about a property We may also collect other information about you, such as details of the sort of property you are interested in and the cost and location of the property;

–          you fill in any other form on the Site

–          you participate in social media functions on our Site

–          information that you provide to us by corresponding with us by phone, email or otherwise.

 

We will use this information to:

–          provide property alerts to you of new properties marketed on our Site that meet your search criteria;

–          notify you occasionally about important changes to our Terms & Conditions or this Policy or developments to the Site or services;

–          improve our Site from feedback you provide

–          send periodic emails relating to products or services you have indicated an interest in, respond to your enquiries, questions and/or other requests;

–          deliver relevant advertising to you whilst you are on the Site

–          process and resolve any queries that you may have.

 

Our lawful basis for processing this personal data is a legitimate interest to process this information to:

–          provide a service to you;

–          gain information about the use of our Site and any improvements that can be made

–          address any queries you have.

 

1.2 Information we collect from you and how we use it

We may collect and process data such as the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet Service Provider used

We will use this information to:

–          assist us in the improvement and optimisation of the Site;

–          provide a responsive website experience to you to ensure that the Site is presented in the best way for you and for your device;

–          administer the Site including troubleshooting, data analysis, testing, research, statistical and survey purposes;

–          customise and enrich your experience on the Site

We have a legitimate interest to process this information to:

–          help ensure the on-going security of the Site

–          enhance the service that you receive on the Site.

 

 

2.Using your information for marketing

Occasionally we may use your personal information to market products and services to you. We will always seek your consent before doing so and you can opt out of marketing and other communications at any time by clicking on the “unsubscribe” link at the bottom of our emails, or by contacting us at david@alpinepropertysearch.com. You may use the Site without having to agree to marketing.

Transfer of information over the internet is not completely secure. We will make best efforts to protect your personal information, but we cannot guarantee its security and any transfer is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

 

  1. Protecting your information

We adopt appropriate data collection, storage and processing practices and security measures, which comply with the GDPR to protect against unauthorised access, alteration, disclosure or destruction of your personal data.

We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.

 

  1. Sharing your information

We only share your data where you have explicitly consented to us sharing your data.

If you make an enquiry about a property, we may share your personal data with the owner of that property.

If you make an enquiry regarding currency exchange or mortgages, we will share your data with our currency and mortgage partners.

We do not sell, trade, or rent Users’ personal data to others.

We may share non-personal data (see point 1.2 above) regarding visitors and users with our business partners, affiliates and advertisers.

 

  1. Access to your information

We retain access to all personal data we collect from you. Once your information has been passed to one of our partners (normally when you enquire mortgages or currency exchange) then that partner will have a copy of the data that you have provided. Our partner will be responsible for that data, which will be subject to their privacy policy; we are not responsible for use (or misuse) of your data by any of our partners.

 

  1. International transfers of your information

Some of the providers of the products or services listed on our Site are located outside of the EU and European Economic Area (“EEA”). The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to any of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission. By submitting your personal information, you agree to this transfer, storing or processing. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses) to ensure that your personal information is adequately safeguarded in the recipient country.

 

  1. How long may we keep your information?

We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. When you register as a user, we will store the information you give us for as long as you have an account. The personal data relating to your account will be deleted when you delete your account.

 

  1. Cookies

Our Site may use cookies to enhance your experience. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and you can remove cookies from your browser. In a few cases some of our website features may not function as a result.

 

  1. Google Analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about our Site use by cookies. The information gathered is used to create reports about the use of our Site.

 

  1. Third Party Websites

Our website may contain links to other websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

  1. Changes to our Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the date at the bottom of this page. Do check this page for any changes and stay informed about how we are helping to protect the personal information we collect.

 

  1. Your Rights

Under the GDPR you may:

–          have access to your personal data;

–          be provided with information about how your data is processed;

–          have corrections made to your personal data; and

–          have data erased in certain circumstances.

For all such requests, please contact us at david@alpinepropertysearch.com

We will handle your request in accordance with the law.

 

  1. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at david@alpinepropertysearch.com or by post to our registered address 14 Pipistrelle, Fleet, Hampshire GU51 5BX

This website is owned and operated by Alpine Property Portfolio Limited, registered in England and Wales under registration number 10532575

This Privacy Policy was last updated October 2018.

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